Module 01

Introduction to Salesforce Development

• Overview of Salesforce Platform

• Types of Development

            o Declarative (Point & Click)

            o Programmatic

• Setting up Develop Edition Org

• Developer Tools

            o Developer Console

            o VS Code

            o Lightning Studio

• Salesforce Architecture

Module 02

Apex Programming

• Overview of OOPs

• Introduction to Apex

• Data Types & Variables

          o Primitive

          o Collections (Set, List & Map)

          o Enum

          o Variables

          o Constants

• Control Flow Statements

          o Conditional (If Else) Statement

          o Switch Statement

          o Loop Statement

• Apex Classes & Methods

• SOQL

• SOSL

Module 03

Apex Triggers

• Types of Triggers

• Triggers Events

• Trigger Context Variable

Apex Test Classes

Governor Limits

Exception Handling

Custom Code

• Custom Settings

• Custom Metadata

• Custom Labels

Module 04

Asynchronous Apex

• Asynchronous vs Synchronous

• Batch Apex

• Schedulable Apex

• Queueable Apex

• Future Methods

Module 05

Visualforce Basics

• Introduction to Visualforce pages

• Standard Controller

• Custom Controller

• Controller Extension

Module 06

Lightning Aura Components

• Lightning Component

• Lightning Application

• Component Configuration

• Attributes & Expressions

Module 07

Lightning Web Component (LWC)

• VS Code Setup

• Aura vs LWC

• Data Binding & Decorators in LWC

• Lightning Design System

• Lightning Data Service

• Component Communication

• Wire & Imperative Calls

Module 08

Integration

• Apex Rest API

• Inbound vs Outbound Integration

• Call Apex Class from flow

Module 09

Deployment

• Change Sets

• ANT

• VS Code

Module 01

Introduction about CRM & Cloud

• CRM & Cloud Overview

• Cloud Services Models

• Cloud Types & Advantages

Module 02

Salesforce Overview

• Salesforce Introduction

• Salesforce Editions & License

•  Salesforce Sandboxes

•  Salesforce Cloud Services & Applications

Module 03

Database or Data Model

• Standard / Custom Objects

•  Standard / Custom Fields & Custom Tabs

• Object Relationships:

             o Master Detail

             o Lookup

             o Many to Many

• Formula fields & Rollup summary fields

• Global / Dependent Picklists

• List View & Intelligent View

• Page / Compact / Search Layouts

•  Record Types

•  Validation Rules

•  Object Schema Builder

•  Email Templates

•  Lightning App Builder

Module 04

Process Automation

• Workflows & Process Builder (Overview)

• Approval Process

• Flows

           o Screen Flow

           o Record Triggered Flow

           o Schedule Triggered Flow

Module 05

Data Management

• Data Import Wizard & Data Export

• Data Loader & Data Loader.io

Module 06

Data Security

• Organizational Level Security

             o User Management

             o Setting Password Policies

             o Restricting IP Ranges for Users

             o Restricting Login Hours for Users

• Object Level Security

            o Profiles

            o Permission Set

            o Permission Set Groups

• Field Level Security

• Record level Security

           o Organization Wide Defaults

           o Role Hierarchy

           o Sharing Rules

           o Manual Sharing

• Queues & Public Group

• Auditing Tools in Salesforce

         o Record Modification Fields

         o Login & Field History Tracking

         o Setup Audit Trial

Module 07

Sales & Service Cloud

• Overview

• Lead Management (Web to Lead)

• Case Management (Web to Case & Email to Case)

Module 08

AI Basics

• AI Fundamentals

• Salesforce Einstein

• Einstein Bot & Prediction Builder

Module 09

Data Analytics

• Reports

• Report Types (Tabular, Matric, Summary & Joined)

• Dashboards

• Dashboard Types

          o Dynamic Dashboard

          o Static Dashboard

Key Takeaways

✓ Hand-on experience with real-time projects

✓ Resume review & Mock Interview

✓ Access to real-time interview questions

✓ Lifetime access to training recording

Module 01

Introduction about CRM & Marketing Cloud

·       Salesforce Overview

·       SFMC Overview

Module 02

Email Studio

·       Data Extension / List

·       Tracking

·       A/B Testing

·       Interaction

Module 03

Audience Builder

·       Data Source

·       All Contacts

·       Data Relationship

Module 04

Content Builder

·       Email Template Overview

·       Content Blocks

·       Template Creation

·       Template Testing

Module 05

Web Studio

·       Cloud pages / Landing Pages

·       Script Handling

Module 06

Setup / Admin

·       User Creation

·       Sender Profile / Delivery Profile

·       Business Units

·       Send Classification

·       From Address Management / SAP Domain

·       Salesforce Integration / API

.       Reply Mail Management 

Module 07

Journey Builder

               ·     Types of Journey Builder’s

o Multi Step

o    Single send

o Transactional

·         Single send / Transactional Process

·         Multi Step Journey Entry Sources

·         Channel Handling

o    Email

o SMS

o    WhatsApp

                ·       Flow Control

                ·       Journey Analytics and Settings

Module 08

Automation Studio

·       Entry Sources

·       Automation Activities

·       Journey & Automation Configuration

Module 09

Analytics Builder

·       Reports Creation

·       Intelligence Report & Pivot Table

Module 10

Mobile Studio

·       Inbound & Outbound

·       Text Response

·       Keywords

Module 11

Coding

·       Amp script

·       HTML / CSS

.       SQL / SSJS